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Euro Tech Conseil

Software maintenance and support

Entrust us with the management of your information system as part of our turnkey offer. We offer you a service for the daily operation of your information system handled by an expert from our team. We guarantee you an efficient IT infrastructure, efficient, secure and above all scalable. Calling upon our services, you free yourself from technical constraints thanks to a customized IT maintenance contract.

WHY ENTRUST US WITH the IT MAINTENANCE OF YOUR SOLUTIONS?

Euro Tech Conseil aims at guaranteeing you an IT maintenance service for the benefit of your company so as to help you get rid of technical constraints and avoid any form of failure related to your computer system which could affect your productivity. We are based on principles and values ​​in the execution of our actions: responsiveness, innovation, proximity and efficient after-sales service. Our intervention is done at the level of your software, applications… through the management of its daily administration. Thus, we intervene by preventive maintenance, corrective maintenance, scalable one, as well as remote maintenance. We guarantee the maintenance of your IT infrastructure in operational conditions in order to better manage the activity of your company.

TMA

CUSTOMIZED APPLICATION MAINTENANCE SERVICES

Outsourcing the corrective, preventive or scalable maintenance of your solutions turns out to be a beneficial approach that helps you focus 100% on your core business.            

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STUDY STAGE

Study
Organization
Planning

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Stage OF Support

Operational plan
Offer implementation
Compliance with the operating plan

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OPERATING STAGE

Euro Tech Conseil manages and carries out all the interventions that satisfy its customers

The CHARACTERISTICS OF OUR IT MAINTENANCE OFFER FOR YOUR COMPANY

A CUSTOMIZED IT MAINTENANCE

We offer you a customized IT maintenance that adapts to your needs and your management requirements.

CERTIFIED EXPERTS

Our agency has a certified technical team in the field of IT solutions guaranteeing them high qualifications.

USER SUPPORT

We provide 24/7 around the clock IT support to assist you in case of malfunction

SINGLE TECHNICAL CONTACT

We dedicate a single point of contact to your project to ensure effective response and responsiveness.

TURNKEY SOLUTIONS

We offer turnkey IT maintenance solutions within the limits of your budget.

ON-SITE INTERVENTION

We intervene on your site in case of major computer problems which cannot be resolved remotely.

A CUSTOMIZED IT MAINTENANCE

We offer you a customized IT maintenance that adapts to your needs and your management requirements.

CERTIFIED EXPERTS

Our agency has a certified technical team in the field of IT solutions guaranteeing them high qualifications.

USER SUPPORT

We provide 24/7 around the clock IT support to assist you in case of malfunction.

SINGLE TECHNICAL CONTACT

We dedicate a single point of contact to your project to ensure effective response and responsiveness.

TURNKEY SOLUTIONS

We offer turnkey IT maintenance solutions within the limits of your budget.

ON-SITE INTERVENTION

We intervene on your site in case of major computer problems which cannot be resolved remotely.

OUR ALL-INCLUSIVE IT MAINTENANCE PACK

AUDIT OF YOUR SOFTWARE

Identification of any possible flaws in your information system, analysis of any likely faults that may exist, development of an IS adapted to your needs, etc.

CORRECTIVE MAINTENANCE

We act in an agile way to fix all types of bugs, whether minor or major, that reside in your applications.

PREVENTIVE MAINTENANCE

We plan regular maintenance and monitoring, while ensuring proper operation in terms of software and preventions before the manifestation of bugs.

SCALABLE MAINTENANCE

We are able to help you improve the environment of your solutions and add modules and functionalities according to the needs of your business.

EURO TECH CONSEIL

TO BENEFIT FROM A FUNCTIONAL AND SCALABLE SOLUTION

WE INTERVENE QUICKLY TO ENSURE RESUMPTION OF ACTIVITY

No SME company or large account is immune to a possible incident that can affect its computer equipment. Nonetheless, there is no need to worry.We suggest that you take charge of resolving the incident in question as soon as possible by intervening on site or remotely depending on the nature of the malfunction. To do this, we adopt basic principles which govern our action for all our customers.

Proactivity

Our team works to anticipate and avoid possible breakdowns and malfunctions.

Packaging

We offer a flat rate solution which allows us to engage and avoid surprise breakdowns.

AUTOMATING

We automate as many tasks as possible to ensure our proactivity.

FOLLOW-UP AND ADVICE
We attach particular importance to follow-up and advice after each intervention in order to be preventive.

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WHY CHOOSE US?

Choosing our agency Euro Tech Conseil amounts to choosing a reliable partner, which makes it possible to maintain your IT infrastructure in operational condition. This will allow you to maintain the flow of your activity and by extension make it progress. Euro Tech Conseil is not just an agency providing IT outsourcing services, we do move beyond basic services, by supporting companies of all sizes and associations in their digital transformation. We have a team of administrative and technical experts who provide you with the appropriate advice for the optimization of your IT infrastructures. They will help you accurately determine high-performance technologies and interventions necessary to optimize your IT expenses.

FREQUENTLY ASKED QUESTIONS FAQS

What are the benefits of outsourcing the IT maintenance of my company?

For the smooth running of your business, it is necessary to have IT maintenance.Professionals rarely have dedicated IT resources and therefore rarely have in-house skills. Calling upon an agency specializing in outsourcing is therefore beneficial from the point of view of optimizing IT expenses.

What is corrective maintenance?

Corrective maintenance occurs after detection of a failure, anomaly or breakdown. Our experts intervene to resolve the computer malfunction either remotely or on site depending on the degree of urgency.

What is preventive maintenance?

Preventive maintenance is as its name suggests, allows the anticipation of possible flaws in your information system. Our technicians ensure the monitoring and the security of your software.

Is IT maintenance expensive?

The cost of IT maintenance essentially depends on your needs and the type of intervention that you are looking for. Whatever it is, one of the objectives of IT maintenance is the optimization of IT expenditure. In order to have a precise idea of ​​the cost relating to your request, you can send us a request for a free quote.

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