Software maintenance and support
Entrust us with the management of your information system as part of our turnkey offer. We offer you a service for the daily operation of your information system handled by an expert from our team. We guarantee you an efficient IT infrastructure, efficient, secure and above all scalable. Calling upon our services, you free yourself from technical constraints thanks to a customized IT maintenance contract.
WHY CHOOSE US FOR SOFTWARE MAINTENANCE ?
Euro Tech Conseil aims at guaranteeing you a software maintenance service for the benefit of your company so as to help you get rid of technical constraints and avoid any form of failure related to your computer system which could affect your productivity. We are based on principles and values in the execution of our actions: responsiveness, innovation, proximity and efficient after-sales service. Our intervention is done at the level of your software, applications… through the management of its daily administration. Thus, we intervene by preventive maintenance, corrective maintenance, scalable one, as well as remote maintenance. We guarantee the maintenance of your IT infrastructure in operational conditions in order to better manage the activity of your company.
SOFTWARE MAINTENANCE SERVICES
Outsourcing the corrective, preventive or scalable maintenance of your solutions turns out to be a beneficial approach that helps you focus 100% on your core business.
STUDY STAGE
Study
Organization
Planning
Stage OF Support
Operational plan
Offer implementation
Compliance with the operating plan
OPERATING STAGE
Euro Tech Conseil manages and carries out all the interventions that satisfy its customers
The CHARACTERISTICS OF OUR IT MAINTENANCE OFFER FOR YOUR COMPANY
A CUSTOMIZED IT MAINTENANCE
We offer you a customized IT maintenance that adapts to your needs and your management requirements.
CERTIFIED EXPERTS
Our agency has a certified technical team in the field of IT solutions guaranteeing them high qualifications.
USER SUPPORT
We provide 24/7 around the clock IT support to assist you in case of malfunction
SINGLE TECHNICAL CONTACT
We dedicate a single point of contact to your project to ensure effective response and responsiveness.
TURNKEY SOLUTIONS
We offer turnkey IT maintenance solutions within the limits of your budget
ON-SITE INTERVENTION
We intervene on your site in case of major computer problems which cannot be resolved remotely.
A CUSTOMIZED IT MAINTENANCE
We offer you a customized IT maintenance that adapts to your needs and your management requirements.
CERTIFIED EXPERTS
Our agency has a certified technical team in the field of IT solutions guaranteeing them high qualifications.
USER SUPPORT
We provide 24/7 around the clock IT support to assist you in case of malfunction.
SINGLE TECHNICAL CONTACT
We dedicate a single point of contact to your project to ensure effective response and responsiveness.
TURNKEY SOLUTIONS
We offer turnkey IT maintenance solutions within the limits of your budget.
ON-SITE INTERVENTION
We intervene on your site in case of major computer problems which cannot be resolved remotely.
OUR ALL-INCLUSIVE Software MAINTENANCE PACK
AUDIT OF YOUR SOFTWARE
Identification of any possible flaws in your information system, analysis of any likely faults that may exist, development of an IS adapted to your needs, etc.
CORRECTIVE MAINTENANCE
We act in an agile way to fix all types of bugs, whether minor or major, that reside in your applications.
PREVENTIVE MAINTENANCE
We plan regular maintenance and monitoring, while ensuring proper operation in terms of software and preventions before the manifestation of bugs.
SCALABLE MAINTENANCE
We are able to help you improve the environment of your solutions and add modules and functionalities according to the needs of your business.
WE INTERVENE QUICKLY TO ENSURE RESUMPTION OF ACTIVITY
No SME company or large account is immune to a possible incident that can affect its computer equipment. Nonetheless, there is no need to worry.We suggest that you take charge of resolving the incident in question as soon as possible by intervening on site or remotely depending on the nature of the malfunction. To do this, we adopt basic principles which govern our action for all our customers.
Proactivity
Our team works to anticipate and avoid possible breakdowns and malfunctions.
Packaging
We offer a flat rate solution which allows us to engage and avoid surprise breakdowns.
AUTOMATING
We automate as many tasks as possible to ensure our proactivity.
FOLLOW-UP AND ADVICE
We attach particular importance to follow-up and advice after each intervention in order to be preventive.
Benefits of Software Maintenance with etc
Choosing our agency Euro Tech Conseil amounts to choosing a reliable partner, which makes it possible to maintain your IT infrastructure in operational condition. This will allow you to maintain the flow of your activity and by extension make it progress. Euro Tech Conseil is not just an agency providing IT outsourcing services, we do move beyond basic services, by supporting companies of all sizes and associations in their digital transformation. We have a team of administrative and technical experts who provide you with the appropriate advice for the optimization of your IT infrastructures. They will help you accurately determine high-performance technologies and interventions necessary to optimize your IT expenses.
FREQUENTLY ASKED QUESTIONS FAQS
What are the benefits of outsourcing the IT maintenance of my company?
For the smooth running of your business, it is necessary to have IT maintenance.Professionals rarely have dedicated IT resources and therefore rarely have in-house skills. Calling upon an agency specializing in outsourcing is therefore beneficial from the point of view of optimizing IT expenses.
What is corrective maintenance?
Corrective maintenance occurs after detection of a failure, anomaly or breakdown. Our experts intervene to resolve the computer malfunction either remotely or on site depending on the degree of urgency.
What is preventive maintenance?
Preventive maintenance is as its name suggests, allows the anticipation of possible flaws in your information system. Our technicians ensure the monitoring and the security of your software.
Is IT maintenance expensive?
The cost of IT maintenance essentially depends on your needs and the type of intervention that you are looking for. Whatever it is, one of the objectives of IT maintenance is the optimization of IT expenditure. In order to have a precise idea of the cost relating to your request, you can send us a request for a free quote.
