{"id":23960,"date":"2023-10-23T16:29:31","date_gmt":"2023-10-23T14:29:31","guid":{"rendered":"https:\/\/www.eurotechconseil.com\/en\/?page_id=23960"},"modified":"2023-10-23T16:44:53","modified_gmt":"2023-10-23T14:44:53","slug":"crm","status":"publish","type":"page","link":"https:\/\/www.eurotechconseil.com\/en\/glossary\/crm\/","title":{"rendered":"CRM"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.22.1″ _module_preset=”default” background_color=”#f0f5fd” background_enable_image=”off” custom_padding=”150px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”off|desktop” _builder_version=”4.22.1″ _module_preset=”default” background_color=”#e4effb” max_width=”1200px” custom_padding=”50px|93px|50px|93px|true|true” custom_padding_tablet=”40px|30px|40px|30px|true|true” custom_padding_phone=”30px|15px|30px|15px|true|true” border_radii=”on|25px|25px|25px|25px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” header_text_align=”center” header_2_text_align=”center” text_orientation=”center” custom_margin=”||30px|||” locked=”off” global_colors_info=”{}”]<\/p>\n

What is CRM ?<\/span><\/h1>\n

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Customer Relationship Management (CRM) is a strategy that companies use to manage interactions with current and potential customers. It is a set of processes, technologies and practices that companies use to collect and manage customer data, track customer interactions, and analyze customer behavior.
The goal of CRM<\/a><\/span><\/strong> is to improve customer satisfaction and loyalty by providing a personalized and efficient customer experience.<\/span><\/p>\n

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You have a project in mind ?<\/strong><\/em><\/p>\n

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What is CRM ?Customer Relationship Management (CRM) is a strategy that companies use to manage interactions with current and potential customers. It is a set of processes, technologies and practices that companies use to collect and manage customer data, track customer interactions, and analyze customer behavior.The goal of CRM is to improve customer satisfaction and loyalty by providing a personalized and efficient customer experience.You have a project in mind ?<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":23682,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-23960","page","type-page","status-publish","hentry"],"yoast_head":"\nWhat is CRM ? - Euro Tech Conseil<\/title>\n<meta name=\"description\" content=\"Customer Relationship Management (CRM) is a strategy that companies use to manage interactions with current and potential customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eurotechconseil.com\/en\/glossary\/crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is CRM ? 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